Councilmember Nadeau and her team are ready to help you navigate city agencies and find other resources to assist you. Sometimes you can get the help you need faster by going directly to the source. Below are resources to help you with the most common issues.

One of the District’s most helpful tools is 311 – you can dial 311, submit a service request online, or download the 311 app. If your issue isn’t addressed by 311 or your request hasn’t been resolved, contact our office for assistance.

Two members of the Councilmember’s team are dedicated to helping residents navigate city services: Jerry Clark and Estelle McKinney.

DC 311

These and many more common services can be requested via the 311 app (iOS and Android), website, or phone line (311):

  • Missed trash or recycling collection
  • Bulk trash collection
  • Rodent inspection and treatment
  • Alley cleaning
    Street and sidewalk repair
  • Park, pool, playground, and other DC facilities maintenance issues
  • DMV issues
  • Construction complaints
  • Graffiti removal
  • Illegal dumping
  • Trash can repair and replacement
  • Parking enforcement
  • Streetlight repair
  • Traffic signal issues
  • And many others
Housing Assistance
Public Safety
Behavioral Health
  • To reach behavioral health care providers at the Department of Behavioral Health 24/7 Access Helpline, call 1-888-793-4357
  • To reach the Community Response Team to obtain assistance for a neighbor in crisis, call 202-673-9300